Privacy Policy

We collect information you provide directly to us when you use our services:

Personal Information:

• Name and contact information (email, phone number)
• Payment information (processed securely through third-party providers)
• Account preferences and subscription history
• Communication records with our support team

Automatically Collected Information:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Cookies and similar tracking technologies

We use the collected information for the following purposes:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions
• Comply with legal obligations and protect our rights

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: Trusted third parties who assist in operating our website and conducting business
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you have given explicit consent for sharing

We implement appropriate security measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers with restricted access
• Regular security audits and updates
• Employee training on data protection
• Limited access to personal information on a need-to-know basis

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, but disabling certain cookies may affect website functionality.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing of your personal information for certain purposes

To exercise these rights, please contact us using the information provided below.

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services and user experience

When information is no longer needed, we securely delete or anonymize it.

Our service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services. We encourage you to review their privacy policies before providing any personal information.

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy or our data practices, please contact us:

• 📧 Email: mszsoftwarehouse@gmail.com
• 📍 Address: Karachi, Pakistan
• 🕒 Support Hours: 24/7